What is DVA Community Nursing?
The Department of Veterans' Affairs (DVA) provides funding for community nursing services to eligible Australian veterans and their dependants. These services are designed to help veterans maintain their independence, health, and quality of life while living in their own homes.
As a DVA-approved provider, Valor Health delivers a range of community nursing services funded by DVA. We handle all the administration and invoicing directly with DVA, so eligible veterans pay nothing out of pocket.
Eligibility
Gold Card Holders
DVA Gold Card holders are entitled to a wide range of health and care services for all conditions, whether or not they are related to military service. This includes complex and high-acuity in-home clinical care, wound and continence management, diabetes support, and care coordination.
White Card Holders
DVA White Card holders can access community nursing services for conditions that have been accepted as related to their military service. Speak with DVA or contact us to discuss what services may be available to you.
How DVA Direct Invoicing Works
No out-of-pocket costs. Valor Health invoices DVA directly for all eligible services. You never receive a bill, and there are no gap fees or hidden charges. We manage the entire process, so you can focus on what matters — getting well in the comfort of your home.
How to Get Started
- Check your eligibility — Confirm you hold a DVA Gold Card or White Card and are eligible for community nursing services.
- Contact DVA — Call DVA on 1800 555 254 to request a referral for community nursing services, or ask your GP or specialist to make a referral.
- Contact us — Once your DVA approval is in place, get in touch with Valor Health to arrange your initial consultation and nursing care plan.
- Start receiving care — We'll match you with the right carer and begin delivering services tailored to your needs.
Quick Referral
Scan the QR code to start a referral. You can also email referrals_valorhealth@proton.me or info@valorhealth.com.au, or call 1300 936 574 / 0404 191 941.
DVA Services We Provide
As a DVA-approved provider, we deliver a comprehensive range of services to help you live comfortably and independently at home:
- Complex Chronic Wound Support — Stage 3–4 pressure injuries, diabetic and vascular ulcers, non-healing and post-surgical wounds, advanced therapies
- Continence Management — Toileting and hygiene support, continence aids, catheter support, skin integrity monitoring
- Diabetes Management — Blood glucose monitoring, insulin and medication prompting, diet support, hypo/hyperglycaemia monitoring
- Comfort & End-of-Life Care — Symptom monitoring, personal care, nutrition and hydration, emotional and family support
- Complex Equipment & High-Acuity Support — Oxygen, CPAP/BiPAP, PEG/NG feeding, pressure care, catheter, stoma and tracheostomy support
- Care Coordination — Liaison with GP, DVA, pharmacy and allied health; appointment and medication routine support
- Triage & Personalised Care Planning — Comprehensive intake, risk identification, home safety assessment, GP-aligned planning
- Rapid Response for High-Risk Veterans — Post-hospital discharge support and commencement within 24–48 hours, with escalation pathways
Other Government-Funded Programs
In addition to DVA services, we can help you navigate other government-funded aged care programs that may be available to you:
Home Care Packages (HCP)
Home Care Packages provide coordinated care services for older Australians with complex care needs. Packages are available at four levels, from basic care to high-level care, and are administered through My Aged Care.
Commonwealth Home Support Programme (CHSP)
CHSP provides entry-level home support for older Australians who need assistance to continue living independently. Services include domestic assistance, personal care, meals, transport, and social support.